Frequently Asked Questions
How do I book appointment with a health facility for vaccination?
Please download the user guide provided on this page for a step by step process to booking an appointment.
Download User Guide here! 
Where do I see my appointment booking details?
Your Appointment booking details are sent to the email you registered with.
Do I have to book a different appointment for my second dose?
The system will automatically book your second dose appointment for you.
Do I have to pay again for my second dose?
You do not have to pay again for your second dose if you booked your first dose appointment on this platform to a private facility. However if you are booking only your second dose appointment on this platform, you will have to pay an administrative fee.
Do I have to pay the health facility again before I am given a vaccine?
NO. You don’t have to pay any money to the health facility.